Team Engagement

Attendance: How many incidents accrued will result in a verbal warning?

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Attendance: What is the grace period for being tardy?

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Attendance: How many total hours missed will result in a written warning?

• 24 hours

• 36 hours

• 30 hours

• 32 hours

Attendance: How often can you use a doctor's note?

• Every 6 months

• Once every month

• Anytime I'm Sick

• Never

Fulfillment: How can I check if a member is eligible for the hypertension blood pressure monitor?

• In Oracle

• FEP DIRECT: Special Info

• Prior Incident

• Member says their eligible

Fulfillment: How often are members eligible to receive a hypertension/pregnancy blood pressure monitor?

• Every Calendar Year

• Every 6 Months

• Every 2 Calendar Years

• Whenever they need a new one

Fulfillment: What criteria for Standard/Basic option members, is needed in order to become eligible for hypertension management program?

• Prescription

• Hypertension Claim & BHA (w/ hypertension marked Yes)

• Just the BHA

• Member states they have high blood pressure

Fulfillment: FEP Blue Focus members need to take the BHA to be eligible for the hypertension management program

• True

• False

Fulfillment: We can order a BPK and also milk storage bags at the same time

• True

• False

Fulfillment: What is the process of a member returning a product?

• They return themselves, even if product is already been opened/used

• Package must not be opened/used, and we will email a return label to the member's email

• Member opened product box and didn't open packaging, and we will email a return label to the member's email

• Member can return product at any time and BCBS will reimburse for the return/shipping costs