What are the most proactive responses to the situations?

When someone is sending you an email asking you something you don't know:

• You give them the name of a person or department that can help them

• You respond that it's not your area of responsibility

• You write a response tagging the person that might help them giving a brief background of the request and why you're tagging them

Answer explanation

The correct choice is to write a response tagging the person that might help them, providing a brief background of the request and why you're tagging them.

Tags

CCSS.RL.2.6

CCSS.RL.8.3

You receive a mass communication email with a request to do an eNPS survey from the VP, People. You don't have time to do the survey now.

• You close the email and forget about it until you receive the next reminder. At that point you are busy again, and you decide you won't do the survey.

• You flag the email and continue with your task.

• You copy the link to the survey, create a 20-min slot in your calendar, label it as "Do eNPS survey", paste the link into the body of the event, save changes, and proceed with your task at hand.

Answer explanation

Copying the survey link, scheduling a time in the calendar, and labeling it ensures you will complete the eNPS survey despite being busy.

Your FLM is not setting up your regular 1-2-1s.

• You do nothing, and ask your FLM ad hoc, when the questions arise.

• You ask your FLM to set them up. They don’t do it. You keep pinging your FLM as the questions arise.

• You set the up yourself. You include the agenda and share it with your FLM in advance.

Answer explanation

Setting up the 1-2-1s yourself ensures they happen. Including the agenda and sharing it in advance promotes organization and accountability.

You see a Miratech post about an open vacancy.

• You open it, read it, close it.

• You open it, read it, repost it on your social media page and/or LinkedIn profile with a short note to draw your friends’ attention to the open vacancy with the company you work for.

• You don’t read it because you don’t know anybody who’s looking for a job.

Answer explanation

Choose the option to open the post, read it, and repost it on social media to inform friends about the job vacancy.

Tags

CCSS.RI.11-12.8

CCSS.RI.9-10.7

CCSS.RL.11-12.8

CCSS.RL.8.7

CCSS.RL.9-10.7

You receive an email saying your password will expire in 7 days.

• You ignore the message and wait until the very last day before the expiration.

• You plan a 30-min slot at the end of the day labeling it “Change Password”

• You stop doing what you’re doing and start changing it. It takes longer than you expected. You get frustrated and blame the Security department for making you do it way too often.

Answer explanation

The correct choice is to plan a 30-min slot at the end of the day labeling it 'Change Password'. This proactive approach ensures you address the password change in a timely manner without rushing or delaying until the last minute.

Tags

CCSS.RL.11-12.3

CCSS.RL.6.3

CCSS.RL.7.3

CCSS.RL.8.3

CCSS.RL.9-10.3

Your team is planning a virtual team-building event.

• You suggest waiting until it's possible to meet in person because you prefer face-to-face interactions.

• You propose several online activities and volunteer to organize one of them.

• You don't participate in the planning or the event because you don't enjoy virtual meetings.

Answer explanation

The correct choice is to propose online activities and volunteer to organize one, showing willingness to engage in virtual team-building.

Tags

CCSS.RL.11-12.3

CCSS.RL.6.3

CCSS.RL.7.3

CCSS.RL.8.3

CCSS.RL.9-10.3

You are assigned a task that is outside of your current skill set.

• You immediately inform your manager that you cannot do it and ask for a different task.

• You take time to research and learn about the task before attempting it, seeking help if needed.

• You ignore the task, hoping it will be reassigned to someone else.

Answer explanation

Taking time to research and learn about the task before attempting it, seeking help if needed, is the correct approach to handling a task outside of your current skill set.

Tags

CCSS.RL.11-12.3

CCSS.RL.6.3

CCSS.RL.7.3

CCSS.RL.8.3

CCSS.RL.9-10.3

A colleague asks for feedback on a project you know little about.

• You decline to give feedback since you are not familiar with the project details.

• You take some time to understand the project basics then provide constructive feedback.

• You give vague feedback to avoid showing your lack of knowledge on the project.

Answer explanation

Taking time to understand the project basics before providing feedback shows willingness to help and ensures the feedback is constructive.

Tags

CCSS.RL.11-12.3

CCSS.RL.6.3

CCSS.RL.7.3

CCSS.RL.8.3

CCSS.RL.9-10.3