
Quality issue
Authored by Ahmad Koujan
Business
10th Grade
Used 2+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is the main goal of quality assurance?
To provide customer service post-purchase
To ensure that quality is built into the product or service from the beginning
To reduce the cost of production
To inspect products before they reach the customer
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is a key difference between quality assurance and quality control?
Quality assurance focuses on the business level and its processes
Quality control is more cost-effective
Quality assurance is only concerned with the final product
Quality control does not involve inspection
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is TQM an acronym for?
Total Quality Management
Technical Quality Measure
Technical Quantity Measure
Total Quantity Management
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is the focus of TQM?
Continuous improvement
Reducing production time
Increasing employee salaries
Decreasing material costs
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is a major benefit of successfully implementing TQM?
It reduces the need for employee training
It eliminates the need to inspect quality
It reduces the need for marketing
It eliminates the need for customer service
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is required for a business to successfully implement a culture of total quality?
Minimal investment
A focus on reducing costs
Strong leadership and substantial investment in training
A short-term plan
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What does Kaizen focus on?
Reducing the number of employees
Small, continuous improvements
Increasing production output
Large-scale organizational changes
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