Decision Making and Planning

Planning is the process of ________ and ________.

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A(n) _______thinker approaches problems in a rational and analytic fashion.

• systematic

• intuitive

• internal

• external

In order to help implement its corporate strategy, a business firm would likely develop a (an) ______ plan for the marketing department.

• functional

• single-use

• production

• zero-based

A good performance objective is written in such a way that it ________.

• has no precise timetable

• is general and not too specific

• is almost impossible to accomplish

• can be easily measured

______ planning identifies alternative courses of action that can be taken if and when certain situations arise.

• Zero-based

• Participative

• Strategic

• Contingency

A manager who is reactive and works hard to address problems after they occur is known as a ______.

• problem seeker

• problem avoider

• problem solver

• problem manager

Being asked to develop a plan to increase international sales of a product is an example of the types of _______________ problems that managers must be prepared to deal with.

• routine

• unstructured

• crisis

• structured

Whereas management information systems use the latest technologies to collect, organize, and distribute data, _________ involves taping the available data to extract and report it in organized ways that are most useful to decision makers.

• analytics

• business intelligence

• anchoring and adjustment

• optimizing

The benefits of planning include ________.

• improved focus

• lower labor costs

• more accurate forecasts

• higher profits

Among the ways information technology is changing organizations today, ______is one of its most noteworthy characteristics.

• eliminating need for top managers

• reducing information available for decision making

• breaking down barriers internally and externally

• decreasing need for environmental awareness