
MidtermQuiz-3-12-2024-CustomerAnalytics
Authored by Frances Manila
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University

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24 questions
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1.
FILL IN THE BLANK QUESTION
1 min • 1 pt
It analyzes performance data and learns the normal behavior of a system. It can use data from various sources and integrate with existing monitoring products.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
This includes turning data into predictive insights to find your ideal customers. These people recognize your value and utilize your products or services to the fullest.
Grow Revenue
Acquire Customers
Maintain Loyal Customers
Predictive Analytics
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
This includes turning data into predictive insights to retain the customers you have and spend less money trying to prevent churn, which refers to the defection, constant loss, and short-term return of customers.
Maintain Loyal Customers
Acquire Customers
Grow Revenue
Predictive insights
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
This includes turning data into predictive insights to most businesses have growth as one of their top five goals. With the right customer analytics solution, you can expand your reach, increase profits, and determine the right upsell and cross-sell offers for your customers.
Predictive insights
Grow Revenue
Maintain Loyal Customers
Acquire Customers
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
5 V's of big data, refers to the amount of data that exists. The rapidly increasing volume data is due to cloud-computing traffic, IoT, mobile traffic etc.
Volume
Velocity
Value
Variety
Veracity
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
5 V's of big data, refers to how quickly data is generated and how quickly that data moves. In the year 2000, Google was receiving 32.8 million searches per day.
Volume
Velocity
Value
Variety
Veracity
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
5 V's of big data, refers to the diversity of data types. An organization might obtain data from a number of different data sources. It refers to Structured, Semi-structured and Unstructured data due to different sources of data generated either by humans or by machines.
Volume
Velocity
Value
Variety
Veracity
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