Controlling in Management Process

What is the definition of Controlling?

• The process of predicting the future

• The process of measuring the progress toward planned performance

• The process of setting up the organization

• The process of hiring the staffs

If the current action does not go as planned, what will the manager have to do?

• Do correction

• Ignore

• Setting up from beginning

• Continue the steps

How many types of control?

• Two

• Four

• Three

• Five

Future oriented control is _______ type of control.

• End control

• Concurrent Control

• Preliminary Control

• Feedback Control

These are all importance of control, EXCEPT?

• Protecting workplace

• Empowering employees

• Planning

• Organizing

Which type of managers that help in control day-to-day basis?

• Operational management

• Tactical management

• Strategic management

• Top management

What types of control that commonly tactical managers commonly use? (Can choose more than 1)

• End control

• Feedback control

• Preliminary control

• Concurrent control

What is the definition of organizational performance?

• The result of an activity

• The accumulated end results of all the organization’s work process and activities
  

• The overall output of goods and/or services divided by the inputs needed to generate that output

• Measuring how appropriate organizational goals are and how well the organization is achieving its goals

How many steps to closing the control gaps?

• Six

• Five

• Seven

• Eight

What is the last step in close the gaps?

• Identify the control gap

• Develop a remediation action plan

• Confirm the remediation implementation

• Update the control documentation