2.01 BM1

Which is an example of human resources management?

• Kurt prepares a press release to distribute the media.

• Tony explains the company's policies to a new employee during orientation.

• Ava speaks with a new vendor to establish sales terms and to place an order.

• Jennifer gathers sales information to develop a quarterly report for her supervisor.

A human resources department uses interactive computer simulations to

help employees learn how to do their jobs. For which purpose is the

department using this technology?

• compliance

• evaluation

• hiring

• training

Which is a compliance issue?

• minimum wage

• conflict mediation

• carpool organization

• performance management

Which question should a manager consider when hiring a new employee?

• "What is the company's vision?"

• "How should the workload be distributed?"

• "How will the company compensate this worker?"

• "What are the company's product quality standards?"

When developing a human resources management strategy, managers:

• set up an organizational structure.

• hire as many recruiters as possible.

• identify business goals and the best ways to achieve them.

• determine how to bridge gaps between HR needs and available HR.

Which management function involves identifying qualified candidates to

perform the business’s work?

• controlling

• leading

• persuading

• staffing

The key to recruiting is:

• negotiating job offers.

• placing ads in local newspapers.

• finding the right number of applicants.

• selecting which applicants to interview.

Which is an indicator that human resources needs may change?

• a stable economy

• managerial opinion

• a lack of competition

• organizational growth

Companies provide orientation as soon as new employees report for work because:

• orientation focuses on specific job tasks

• that is when employees are most eager to learn

• employees can learn everything in the beginning

• companies want them to avoid learning job specific duties

The first task in the human resources management activity of staffing is:

• recruiting

• determine need

• determining job descriptions

• screening and selecting applicants