Prin. of Bus. Mgmt Chapter 13 Review

What is the purpose of brainstorming in team communication?

• To limit the number of ideas generated

• To focus on the quality of ideas rather than quantity

• To generate as many ideas as possible

• To evaluate and critique each idea as it is presented

What is the nominal group technique used for in team communication?

• To have team members vote on the best idea

• To have team members write down ideas and share them with the team

• To have team members discuss ideas without writing them down

• To have team members work on ideas individually without sharing

What is recommended to encourage communication during a meeting?

• Having a good reason for the meeting

• Deciding who should attend

• Arranging the seating so that participants face one another

• Starting and stopping the meeting on time

What is the third step in changing organizational culture?

• Evaluate the effectiveness of the change.

• Align the culture and strategic process.

• Define the organizational culture needed.

• Manage to support the change process.

What is an informal network?

• A network for external stakeholders.

• The official way employees share information.

• The unofficial way employees share information.

• A network used for formal presentations.

What does the term "Grapevine" refer to in an organizational context?

• A formal meeting between employees and management

• A type of organizational structure

• The informal transmission of information among workers

• A documented report of employee performance

What is a formal communication network?

• An informal group of friends within the company

• The grapevine communication in an organization

• The system of official channels that carry information

• A network of personal devices used for communication

What is organizational culture?

• A set of financial strategies within an organization

• The collection of beliefs and patterns of behavior that are shared by people within an organization

• A hierarchical structure of an organization

• The marketing approach of an organization

What is communication?

• The process of giving feedback to a sender.

• The sharing of information where the receiver understands the meaning of the message as the sender intended.

• The act of sending messages through digital channels only.

• A form of entertainment between two or more people.

What are the key components of the communication model according to the slide?

• Sender, message, receiver, feedback

• Sender, message, channel, noise

• Sender, receiver, channel, environment

• Message, feedback, context, barrier