Concierge

What is definition of concierge

• the person who welcomes guests and checks their details for orders

• Worker serving guest or customers throughtout their stay at the hotel

• workers who ensure that the hotel's area are kept clean

What is the Latin name for concierge

• Consiergeus

• Concertie

• Conservus

What are the requirements for a concierge?

• Attitude

• Impolite

• Irresponsible

which department the concierge is in

• Human Resources

• House keeping

• Front office

why is it important that a concierge is qualified

• . in order to understand how to prepare a hotel financial budget correctly

• . are expected to be able to carry out their duties well and appropriately

• Because concierge is expected to provide what the guests eat

what are the responsibilities of a concierge

• As a center for internal and external information for the hotel

• ensure how many guest rooms are occupied or unoccupied

• Ensure that the guest room that will be used is clean and tidy

Why the concierge is the hotel's brand ambassador

• Because concierge was paid for promote the hotel with displays that will be displayed in advertisements

• Because concierge will give a first impression to hotel guests form the moment they check in

• because the concierge is the person who owns the hotel

Who ensures guests' needs are met right down to the brand

• Concierge

• Housekeeper

• Reception

Which is the form of concierge service

• ensure financial records are correct

• only serve important people

• General information and Direction

Which statement is true regarding concierge according to experts

• According Bratayasa is one of the employees in the uniformed service concierge section is tasked with providing service and a sense of security when handling guests' luggage

• According to Djohan, T.M is one of the sections in a hotel that handles matters related to beauty, tidiness, cleanliness, completeness of all rooms.

• According to J. Martin is a person who registers either by system or manually and is the main source of information for guests.