10 Rules For Great Service - Induction Basic Training
Authored by Mr Ranau
English
Professional Development
CCSS covered
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13 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Apa saja contoh 10 Golden rules for great service?
Tags
CCSS.RI.11-12.5
CCSS.RI.9-10.5
CCSS.RI.11-12.3
CCSS.RI.9-10.3
CCSS.RI.8.5
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Pada saat nelpon membawa nama anda, perusahaan dan produk yang dijual disebut dengan?
Tags
CCSS.RI.11-12.5
CCSS.RI.9-10.5
CCSS.RI.11-12.3
CCSS.RI.9-10.3
CCSS.RI.8.3
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Menyimak secara aktif yang membuat komunikasi akan berhasil disebut dengan?
Tags
CCSS.RI.11-12.5
CCSS.RI.9-10.5
CCSS.RI.11-12.3
CCSS.RI.9-10.3
CCSS.RI.8.3
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Hindari Kata Mungkin, Saya Rasa, Saya Tidak Yakin merupakan contoh penggunaaan?
Tags
CCSS.RI.11-12.5
CCSS.RI.9-10.5
CCSS.RI.8.5
CCSS.RI.6.5
CCSS.RI.7.5
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Jangan menggunakan bahasa gaul, jargon, serta bahasa tingkat tinggi atau istilah-istilah yang tidak dimengerti merupakan contoh penggunaaan?
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
jangan melakukan aktivitas lain merupakan contoh penggunaaan?
Tags
CCSS.RI.11-12.5
CCSS.RI.9-10.5
CCSS.RI.11-12.3
CCSS.RI.9-10.3
CCSS.RI.8.5
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Anda harus percaya pada diri anda, jika anda ingin dipercaya oleh nasabah merupakan contoh penggunaaan?
Tags
CCSS.RL.2.6
CCSS.RL.8.3
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