9 Steps to Resolve Conflicts

What is the first step to resolve conflicts?

• Ignore the conflict and hope it resolves on its own

• Blame others

• Say sorry

• Think about the problem

Why is it important to "say what you feel" during resolve conflict?

• To avoid resolution

• So that my friend know what i feel

• To make it worse

• To create misunderstandings

What should you do while the other person is talk about their feeling?

• Listen until finish

• Cut them

• Talk over them

• Talk to other people

Why is it important to repeat what you have heard?

• to show that you listen attentively and respect them

• To show off

• To waste time

• To confuse others

What should you do after saying sorry?

• Repeat the mistake

• Think of solutions

• Ignore the situation

• Blame others

Which one of the pictures below shows living in harmony?

• 
• 
• 

• ... is a disagreement about something.

• Resolve

• Peace

• Conflict

• Living in harmony

What should you do after deciding on each other do?

• Ignore the solution

• Ignore you friend

• Forget about the problem

• Stick to what you have decided

What is the last step in resolving conflicts?

• Talk again if it is not working

• Stick to what you have decided

• Listen until finish

• Think about the problem

Resolve is....

• To ignore the problem

• To make the problem worse

• To blame others

• To find solutions and to clear up the problem