SSA Final Exam Review

Maximum weight for Priority Mail Large Flat Rate box mailed domestically is:

• 70 lbs

• 65 lbs

• 40 lbs

• 25 lbs

What form is needed to issue a refund for missed Priority Mail Express delivery time?

• Form 1093

• Form 3533

• Form 5678

• Form 17

The maximum length and girth for Priority Mail is:

• 105 inches

• 106 inches

• 107 inches

• 108 inches

The USPS is the only delivery service that reaches:

• Every address in the nation six days a week

• Every international address

• Only business addresses

• Only rural addresses

Maximum weight for USPS Retail Ground is:

• 25 lbs

• 50 lbs

• 70 lbs

• 90 lbs

Priority Mail Express customer is entitled to a refund if the item was:

• Addressed incorrectly

• Delivered to the recipient late

• Forwarded to the recipient's new address

• Properly detained for inspection by law enforcement

Premium Forwarding Service (PFS) offers residential customers the option of having their mail reshipped to them temporarily for:

• 5 months

• 6 months

• 12 months

• 18 months

First-Class Mail consists of greeting cards, statements, bills, and:

• Books

• Business documents

• Magazines

• Newspapers

A parcel that weights more than 70 pounds is:

• Non-Machinable

• Non-Mailable

• Priority Express Mail

• USPS Retail Ground

The type of communication that can enhance or contradict messages is:

• Formal communication

• Informal communication

• Non-verbal communication

• Verbal communication