(F1) Post Assessment Emotional Intelligence

What does EQ stand for?

• Emotional Quotient
• Elaborate Quotation
• Enhanced Quality
• Emotional Quality

A habit is made up of 3 parts. What are those parts?

• Attitude, Skills and Desire
• Thoughts, Actions and Repetition
• Attitude, Skills, Knowledge
• Knowledge, Skills and Desire

Synergy is a ___________ process of interaction that explores new possibilities to benefit all parties involved.

• Mutual
• Functional
• Critical
• Creative

What is the sequence for the Upward Spiral?

• Commit – Do – Reflect
• Reflect – Do – Commit
• Think – Act – Believe
• Believe – Act – Think

What does the ‘A’ in ‘SMART’ goals stand for?

• Actual
• Amplified
• Attainable
• Altruistic

The following are all methods of Conflict Management EXCEPT…

• Make sure your relationship stays intact.
• Separate the people from the problem
• Explore options
• Listen with the intent to reply

An activity which is Important but Not Urgent falls into quadrant:

• Quadrant I
• Quadrant II
• Quadrant III
• Quadrant IV

Chatting and messaging in Social Media is in Quadrant IV because it is:

• Important and urgent
• Important but Not Urgent
• Not Urgent but Important
• Not Urgent and Not Important

Building ________ is one of the key elements of Habit 5.

• Empathy
• Sympathy
• Relationships
• Productivity

Staying calm, addressing the problem- not the person, using “I” statements, not blaming, not attacking, coming up with solutions are examples of what kind of behaviour?

• Reflective
• Proactive
• Reactive
• Constructive