Chapter 1

What is the main objective of any organisation according to the text?

• Survival, Profit, and Growth

• Innovation, Expansion, and Sustainability

• Competition, Efficiency, and Sustainability

• Quality, Customer Satisfaction, and Profit

According to the text, what are the three main dimensions of management?

• Management of Employees, Management of Customers, Management of Suppliers

• Management of Sales, Management of Marketing, Management of Production

• Management of Resources, Management of Technology, Management of Finance

• Management of Work, Management of People, Management of Operations

What is the primary function of management according to the text?

• Researching, Analyzing, Implementing, Evaluating

• Selling, Marketing, Promoting, Advertising

• Planning, Organising, Directing, Staffing, Controlling

• Innovating, Expanding, Diversifying, Collaborating

What is the role of the Choupal Sanchalak in the E-Choupal initiative by ITC?

• Providing financial support to the farmers

• Facilitating physical interface between the computer terminal and the farmers

• Managing the marketing activities of the farmers

• Training the farmers on agricultural techniques

According to the text, what is the key to Jack Welch's success as the CEO of GE?

• Creating a vision, Focusing on strategic issues, Involving everyone, Leading by example

• Cutting costs, Increasing production, Expanding globally, Diversifying products

• Outsourcing operations, Automating processes, Implementing new technologies, Reducing workforce

• Increasing advertising, Lowering prices, Expanding distribution, Improving customer service

What is the function of planning in management?

• Interacting with the actual work force and passing on instructions

• Directly overseeing the efforts of the workforce

• Maintaining quality of output and minimizing wastage of materials

• Determining in advance what is to be done and who is to do it

Which level of management is responsible for integrating diverse elements and coordinating activities of different departments?

• Top Management

• Middle Management

• Operational Management

• Supervisory Management

What is the primary task of Middle Management?

• Implementing and controlling plans and strategies developed by top management

• Overseeing the efforts of the workforce

• Directly overseeing the work of the employees

• Maintaining quality of output and minimizing wastage of materials

What is the role of Supervisory Management in an organization?

• Maintaining quality of output and minimizing wastage of materials

• Formulating overall organizational goals and strategies

• Interpreting the policies framed by top management

• Directly overseeing the efforts of the workforce

What is the basic motive of a profession?

• To serve their client's interests by rendering dedicated and committed service

• To integrate diverse elements and coordinate activities of different departments

• To maintain quality of output and minimize wastage of materials

• To oversee the efforts of the workforce