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Professional Development

Professional Development

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7 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A contact tells you that they have a current Real Estate Provider. What is the best response?

SSG is a tenant representation only, meaning NO CONFLICTS of interest with landlords

We are always happy to give insight and discuss trends we are seeing in the market. 

We are able to fill gaps in services that other providers may not offer

The same teams work every project. 

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A contact listens to your pitch on the phone, but tells you to hold on for a moment and puts you on hold. When they return, they explain that they do not handle decisions on real estate initiatives. What contact status do you change them to?

Dead Lead

Incorrect Contact Information

Not Interested

Not Decision Maker

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You speak to a CEO of a large food & beverage company. He says he does not have any upcoming projects. What is the best response?

We are “mercenary” (boutique) with our services, meaning we can chop them up and serve them a la carte like a buffet (flexibility)

SSG is a tenant representation only, meaning NO CONFLICTS of interest with landlords

We are an excellent resource and happy to take a second look at things

We can discuss market trends and market intelligence from industry experts 

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You speak to Nancy Williams, VP of Customer Service at  a large call center. She explains to you that she is very busy and does not have any upcoming projects for the next 6months. What contact status do you change her to?

Not Interested

DR Agent Task

Leave Cold Call

Not Decision Maker

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You are working on a contact and see that there are some bounced emails from previous agents attempts to contact them. What is the best thing to do if you speak to them on their cell phone?

Pitch them normally

Confirm they are still at the company and get updated email

Ask them for their Direct Phone Number

Let them know we are experts

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What industry would NOT be considered a good option for the "Data Center 2024" campaign?

Cryptocurrency Mining

Artificial Intelligence

Food & Beverage

Software as a service

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You speak to a contact and they tell you they "DO NOT OUTSOURCE" call center operations and they do not want to talk. What else should you clarify?

We assist in-house call center projects 

We are a boutique firm and can be flexible with scope 

Mitochondria is the powerhouse of the cell

We can help with global labor analytics

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