Chapter 1

A support technician opened the case to a PC and saw a square socket component. What component has the support tech located?

• RAM

• Adapter

• CPU

• Drive

A video production company uses removable media to transport multimedia files to partner and customer sites. Often, the media has to be prepared with only very short notice. In the past, the time taken to transfer files from the development workstations has resulted in delays and missed appointments. To mitigate this issue, the company has procured USB 3.2 Gen 2x2 storage devices and Windows PC workstation expansion cards. The devices and expansion cards support multiple USB hardware port types. Which of the following adapter cables will enable the devices to take full advantage of the highest transfer rate?

• Type A to Type A with USB 3 compatibility (denoted by a blue tab)

• Type B Micro to Type A with USB 3 compatibility (denoted by a blue tab)

• Lightning to Type A

• Type C to Type C

Computer is processing software instructions on the central processing unit. How does all computer software appear to a CPU?

• Bus

• Binary

• RAM

• System clock

A support technician needs to install a legacy peripheral component interconnect (PCI) sound card. Which of the following statements about PCI is NOT true?

• PCI Express supersedes PCI.

• PCI uses parallel communications.

• The PCI card can fit into the PCIe slot.

• PCI is software compatible with PCIe.

A support technician is working on a motherboard that is 12" x 9.6" and has seven expansion slots. Which form factor is the technician working with?

• ATX

• mATX

• SFF

• Mini-ITX

Which of the following statements regarding modern connectors and ports is untrue?

• They use edge contacts.

• They use internal connection points.

• They sometimes use keying.

• They can be reversible.

A support technician plugged a monitor with a USB C cable connector into a USB C port on the computer, but the monitor would not function. Why would the monitor not work?

• It was not an HDMI cable.

• It was not a DisplayPort cable.

• It was not a Lightning cable.

• It was not a Thunderbolt version 3 cable.

A support technician needs to connect the USB port on a portable monitor to an HDMI port on a laptop to extend the laptop’s display. What kind of cable will the technician use to accomplish this?

• SCSI

• Adapter

• EIDE

• DVI

A support technician manages digital displays but has some older computers with video cards that can support both analog and digital monitors. What type of video interface do these older computers have?

• HDMI

• DVI

• VGA

• DisplayPort

A support technician is installing a new SATA hard drive on a new computer. What is the best type of cable connector the technician will plug in to supply power to the drive?

• 15-pin connector

• 7-pin connector

• 4-pin connector

• USB connector