Business studies class XII Quiz-11

Montex Ltd. earned a net profit of ₹4,000 crore. The finance manager of the company wants to decide how to appropriate these profits. Which financial decision will help him in deciding it?

• Financing decision

• Investment decision

• Dividend decision

• All of these

Marketing mix is the set of ________that the firm uses to pursue its marketing objectives in the

target market.

• selling tools

• production tools

• promotional tools

• marketing tools

Business environment is said to be uncertain as:

• different element or parts of business environment are closely inter-related.

• it differs from country-to-country.

• it is difficult to predict future happenings especially when environment changes are taking place too frequently.

• it consists of numerous inter-related forces which arise from different sources.

One of the following is considered to be an extension of the marketing concept, which apart from customer satisfaction pays attention to ethical and ecological aspects of marketing. Identify the concept.

• Selling concept

• Product concept

• Production concept

• Societal marketing concept

SORT-IT Ltd. is a leading software development company. The company is satisfying the diverse needs of its employees. Its employees are given competitive salaries and perks. They have been given chance for their personal growth and development. For harmony in the organisation management has to reconcile personal goals with organisational objectives. Identify the objective of management being met by SORT-IT Ltd.

• Social

• Personnel

• Organisational

• All of these

Identify the advantage(s) of Electronic Trading System illustrated in the following picture:

• It ensures transparency.

• It increases the efficiency of operations.

• It increases efficiency of information being passed on, thus helping in fixing prices efficiently.

• All of the above

Identify an important principle of management control in which only significant deviations which go beyond permissible limit should be brought to the notice of management.

• Management by control

• Control by exception

• Management by control & Control by exception both

• Critical point control

Which of the following activities is not considered to be part of customer support services?

• After sales services

• Handling customer complaints and adjustments

• Procuring credit services

• Identifying the needs of the customers and taking various marketing decisions

Assertion (A): Coordination leads to specialisation.

Reason (R): It helps to harmonise individual goals and organisational goals. Thus, it ensures that all individuals from different backgrounds work towards the common goals of the organisation.

• Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion

  (A)

• Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of

  Assertion (A).

• Assertion (A) is true, but Reason (R) is false.

• Assertion (A) is false, but Reason (R) is true.

________ensures that the subordinate performs tasks on behalf of the manager thereby reducing his workload and providing him with more time to concentrate on important matters.

• Decentralisation

• Delegation of authority

• centralisation

• Accountability