Which one of the following skills below is an ICT Skills?

• Negotiation skills

• Organise all electronic files

• Leadership skills in a business setting

• Communication skills with customers

Write down a name of a business you know in your area.

• A local grocery store

• A friend's house

• A public park

• A nearby river

Name two products you have bought from this business.

• Bread and milk

• A book and a pen

• A ticket and a map

• A plant and soil

What are the four categories you created as subfolders today?

• Needs, Wants, Goods, Services

• Profits, Losses, Assets, Liabilities

• Marketing, Sales, Production, Finance

• Strategy, Operations, Human Resources, Technology

What is a business?

• An individual or organisation that makes goods or provides services.

• A government-run entity that provides public services.

• A non-profit organization that relies on donations.

• A group of volunteers working for a common cause.

Which of the following is an example of a business?

• A river

• A mountain range

• A supermarket like Tesco

• A public park

Businesses exist to look after or satisfy customer needs and what else?

• Profits

• Wants

• Shareholders

• Employees

Who is considered a customer in business terms?

• The one who manufactures the product

• The one who advertises the product

• The one who buys the product/service

• The one who reviews the product

What defines a consumer in a business context?

• The one who sells your product/service

• The one who uses/consumes your product/service

• The one who invests in your company

• The one who delivers your product/service

Which of the following is NOT a reason why businesses exist apart from providing consumer needs and wants?

• To create jobs and help people develop their skills.

• To make a profit to keep the business running.

• To use their ideas to develop new products to help society.

• To provide free services to all members of society.