Listening Skills Quiz

Which of the following best reflects the difference between hearing and listening?

• Hearing is active, while listening is passive

• Listening involves the intention to understand

Which of the following is considered "selective perception?"

• Hearing what you want to hear and seeing what you want to see

• Able to see, hear and feel what the person is going through

Which of the following best reflects an effective question?

• "Do you like your new colleagues or not?"

• "What are your thoughts about your new colleagues?"

Which of these is an example of validation?

• "Don't feel that way."

• "It must worrying be for you."

Which of these is a reflection?

• "What you are saying is that you do not feel that you are part of the team."

• "Do not worry about them, if they like you, they like you."

Which one is considered toxic positivity?

• "You overthink lah. Chill bro!"

• "It takes time to adjust to a new workplace, It can be daunting."