The Power of Listening

The speaker believes that listening is not important in communication.

• True

• False

Answer explanation

False - The speaker believes listening is essential in communication.

Negotiation is mainly about talking rather than listening.

• True

• False

Answer explanation

False - Negotiation is actually about listening more than talking.

The speaker shared a story about negotiating in Venezuela.

 

• True

• False

The President of Venezuela was happy with the speaker's initial assessment of the situation.

 

• True

• False

The speaker argued with the President of Venezuela during their meeting.

 

• True

• False

The speaker suggested a truce to the President of Venezuela.

 

• True

• False

The President of Venezuela agreed to the speaker's suggestion immediately.

• True

• False

Answer explanation

False - The President agreed after the speaker suggested the truce.

The speaker believes that listening can help shift the mood in a negotiation.

 

• True

• False

The speaker thinks negotiation is only about influencing the other party.

 

• True

• False

Answer explanation

False - Understanding the other side is crucial in negotiation.

Understanding the other side is not important in a negotiation.

• False

• True