
Business Process Engineering Introduction
Quiz
•
Business
•
12th Grade
•
Practice Problem
•
Easy
LEVIANA ANDREW
Used 4+ times
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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is automation in business processes?
Automation in business processes involves using technology to streamline repetitive tasks, increase efficiency, and reduce human error by replacing manual work with automated systems.
Automation in business processes involves outsourcing tasks to other companies to handle.
Automation in business processes refers to manual handling of tasks without any technological assistance.
Automation in business processes means increasing human error by relying on technology for tasks.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
List three warning signs that indicate a need for business process improvement.
Increased employee turnover
Decreased customer satisfaction
Unchanged productivity levels
List three warning signs that indicate a need for business process improvement.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Explain the concept of Business Process Dimensions / Layers.
Business Process Dimensions / Layers are the various components or levels within a business process that can be examined and improved for better efficiency and effectiveness.
Business Process Dimensions are the various sizes of paper used in business documents
Business Process Layers refer to the physical floors of a company building
Business Process Dimensions are different colors used in a business presentation
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is change management important in Business Process Engineering?
Change management is not important in Business Process Engineering
Change management only focuses on technology upgrades
Change management does not impact employee engagement
Change management helps in handling the human side of change, ensuring employees are on board and ready to adapt to new processes effectively.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does automation help in improving business processes?
Automation complicates tasks, introduces errors, decreases efficiency, wastes time, and diverts focus from strategic activities.
Automation streamlines tasks, reduces errors, increases efficiency, saves time, and allows focus on strategic activities.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the common warning signs of inefficient business processes?
High employee morale
Clear communication channels
Efficient decision-making
Bottlenecks, excessive manual work, lack of clear communication, frequent errors, delays in decision-making, low employee morale
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Discuss the different layers of Business Process Dimensions.
Internal, External, Hybrid
Primary, Secondary, Tertiary
Strategic, Tactical, Operational
Strategic, Operational, Tactical
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