IES 302

What is the primary purpose of controlling tone in communication?

• To confuse the audience

• To enhance communication effectiveness

• To alienate the audience

• To complicate the message

Which of the following should be avoided to prevent condescension in communication?

• Using phrases that are stereotypical and alienating in nature

• Using inclusive language

• Providing specific support for members

• Avoiding insults towards the audience's intelligence

In what situations is self-deprecating humor most effective?

• When addressing contentious issues with subordinates

• When seeking to demonstrate humility and relatability

• When asserting dominance over colleagues

• You should be avoiding humor altogether, instead opting for a strict and cold tone

What can help in developing an ear for tone in communication?

• Ignoring the reactions of the audience

• Using complex language

• Listening to documents and presentations

• Speaking without considering tone

Which type of language fosters inclusivity among the audience?

• Sarcastic language

• Condescending language

• Exclusive language

• Inclusive language

What does avoiding unnecessary flattery in communication help to maintain?

• Credibility and trust

• Insincerity and distrust

• Alienation and confusion

• Superiority and arrogance

What is the purpose of inclusive language in communication?

• To exclude certain groups

• To reinforce condescension

• To foster unity and respect

• To confuse the audience

When is self-deprecating humor most effective in communication?

• When trying to assert authority

• In formal business presentations

• When addressing sensitive topics

• In informal social gatherings

Which communication style is NOT recommended for effective managerial communication?

• Adapting communication style to fit personality and role demands

• Using a one-size-fits-all approach in all communication situations

• Demonstrating authenticity and self-awareness

• Knowing when to delegate tasks to colleagues better suited to specific situations