Written communication in a healthcare setting

Written communication in a healthcare setting can occur through which of the following means?

• Emails, letters, faxes, and chat features

• Social media, blogs, and public forums

• Text messages, personal diaries, and billboards

• Television, radio broadcasts, and podcasts

What must written communications in a healthcare facility adhere to?

• HIPAA guidelines for privacy, security, and confidentiality

• Only the personal preferences of the healthcare provider

• The most cost-effective method of communication

• The latest trends in digital communication

Why must written communications be grammatically correct and free from errors in a healthcare facility?

• Because they are representative of the MA and the healthcare facility

• To make them more difficult to understand

• Because errors are considered a form of art

• Grammatical correctness is not important in healthcare communication

Which of the following is NOT a type of written communication?

• Letters

• Memorandums

• Blog posts

• Facsimiles

What type of written communication is typically used for internal communication within an organization?

• Medical records

• Instructions for patients

• Memorandums

• Orders for supplies

Which type of written communication is specifically mentioned as being used for patients?

• Email

• Letters

• Medical records

• Instructions for patients

Why is good grammar essential for medical assistants?

• It is not necessary for medical assistants.

• It is only important for verbal communications.

• Good grammar is essential for medical assistants who deal with written communications.

• Good grammar is only important for writing prescriptions.

When is knowledge of the parts of speech and sentence structure crucial?

• When writing an informal note.

• When writing a professional letter or document.

• When speaking to colleagues.

• When calculating dosages for medications.

Which letter style has all lines flush with the left margin?

• Modified block format

• Modified block format with indented paragraphs

• Simplified format

• Full block format

In which letter style is the address and body left justified, and the rest start at the center of the document?

• Full block format

• Modified block format

• Simplified format

• Modified block format with indented paragraphs