*CEL - Casino Day 13 Review

Can you book this offer? (Check the full details in BCCMS)

• Yes

• No

Answer explanation

Offer is already redeemed.

What market segment is this?

• Partnerships

• Independent Reps

Drag the right details to its corresponding boxes.

a

c

AT 12/24/23 THEO: $750 - BCCFIVE // MG

AT 12/24/23 THEO: $50 BCCCOMP MG

388809 - Blue Chip Club

Match the following

• Refund Taxes and Fees only.

• TP is calling to book a client who has a blue chip club offer. Offer is Veranda, S/SD is on the sailing grid.

• Cancel and Rebook.

• Outside Final payment date:

• Casino Trade Program; $100 Commission

• DG1 is requesting TO cx the comp bk due to work schedule. changes. dg declines booking a new offer. booking has an upgrade and cx is within FPD. Offer is expired

• Refund of Full payment

• Cancel booking and use Email Template: Unredeem Offer

• CX comp BK Bef FPD; Offer exp on 040724

• DG is calling to change S/SD of a booking. Booking and agency # verified. Offer not expired but bk within FPD.

Reorder the following (Partnerships)

• Check Campaign summary

• Ask if guests have CapC. If none, Offer to create.

• Book the guest

• Verify First and Last Name in BCCMS

• Get the Player ID/ Player #

Match the following

• One Category Upgrade to Concierge

• Combining offers: Veranda + Interior

• Repricing (YPO9)

• DG wants the Interior stateroom 10149 but it's no longer available. O1 is the only category open and the guest is wiling to book the O1. O1 CF for double occ is $1800.

  Combining Offers same household and same campaign:

  TIV $1500 + DO 200

  Can we combine offers?

• Confirm with CRS. Book in E2 YPO9=0

• "Hey, I saw your rates have gone down on your website. Can you see if my upcharges reduced?

• Yes. But DG have to pay

  T/F and $100 YPO9

• DG called in to book and upgrade her comp iNTERIOR I2 to Veranda E2. But you saw that CF of E2 is lower than CF of I2.

Which of the following statements is true?

• This offer is an IRC earned in MGM

• This is an IRC earned from AX 1/27/24. The Celebrity AX sailing was an MGM Las Vegas Citywide Booking.

• The guest does not qualify for a COMP

• This offer can still be redeemed.