*CEL - Casino Day 13 Review

Can you book this offer? (Check the full details in BCCMS)

• Yes

• No

Answer explanation

Offer is already redeemed.

What market segment is this?

• Partnerships

• Independent Reps

Drag the right details to its corresponding boxes.

a

c

AT 12/24/23 THEO: $50 BCCCOMP MG

AT 12/24/23 THEO: $750 - BCCFIVE // MG

388809 - Blue Chip Club

Match the following

• Casino Trade Program; $100 Commission

• Cancel booking and use Email Template: Unredeem Offer

• Cancel and Rebook.

• DG1 is requesting TO cx the comp bk due to work schedule. changes. dg declines booking a new offer. booking has an upgrade and cx is within FPD. Offer is expired

• Refund Taxes and Fees only.

• Outside Final payment date:

• Refund of Full payment

• TP is calling to book a client who has a blue chip club offer. Offer is Veranda, S/SD is on the sailing grid.

• CX comp BK Bef FPD; Offer exp on 040724

• DG is calling to change S/SD of a booking. Booking and agency # verified. Offer not expired but bk within FPD.

Reorder the following (Partnerships)

• Verify First and Last Name in BCCMS

• Check Campaign summary

• Get the Player ID/ Player #

• Ask if guests have CapC. If none, Offer to create.

• Book the guest

Match the following

• Confirm with CRS. Book in E2 YPO9=0

• DG called in to book and upgrade her comp iNTERIOR I2 to Veranda E2. But you saw that CF of E2 is lower than CF of I2.

• Repricing (YPO9)

• Combining offers: Veranda + Interior

• One Category Upgrade to Concierge

• "Hey, I saw your rates have gone down on your website. Can you see if my upcharges reduced?

• Yes. But DG have to pay

  T/F and $100 YPO9

• DG wants the Interior stateroom 10149 but it's no longer available. O1 is the only category open and the guest is wiling to book the O1. O1 CF for double occ is $1800.

  Combining Offers same household and same campaign:

  TIV $1500 + DO 200

  Can we combine offers?

Which of the following statements is true?

• This offer is an IRC earned in MGM

• This is an IRC earned from AX 1/27/24. The Celebrity AX sailing was an MGM Las Vegas Citywide Booking.

• The guest does not qualify for a COMP

• This offer can still be redeemed.