OTB QUIZ 2 BBA 4B

_____ refers to an individual’s general attitude toward his or her job.

• Job satisfaction

• Job involvement

• Job stability

• Organizational commitment

Any incompatibility between two or more attitudes or between behavior and attitudes is termed:

• self-perception

• cognitive dissonance

• self-fulfilling prophecy

• rational decision making.

The best measure of job satisfaction is:

• the job involvement scale.

• the commitment scale

•     the summation of job facets

• a one-question global rating

Quietly continuing to do your work, even though you’re dissatisfied, is what type of response to dissatisfaction?

• Exit

• Voice

• Loyalty

• Neglect

Factors other than satisfaction that impact one’s decision to leave a current job include all of the following except:

• labor market conditions.

• length of tenure with the organization.

• expectations about alternative job opportunities

• all of the above

A person with a high level of job satisfaction holds positive attitudes toward the job.

• True

• False

In measuring job satisfaction, the two most widely used measuring approaches are a single global rating and a summation score made up of a number of job facets.

• True

• False

Attitudes and values are synonymous terms.

• True

• False

Maria is dissatisfied with the way that her manager treats her.  She has quit her job and found a new position with another firm.  She has expressed her dissatisfaction through

• Exit

• Voice

• Loyalty

• Neglect

At the individual level, satisfaction generally leads to productivity.

• True

• False