Successful Business Operations

Which of the following is the ability of an individual to influence, motivate and enable others to contribute to the effectiveness and success of an organization?

• Leadership

• Planning

• Effectiveness

• Motivation

Which of the following is NOT a quality of a good leader?

• Character

• Vision

• Knowledge

• Greed

Which of the following is a document outlining a business’s goals and strategies?

• Strategic initiative

• Organizational guidelines

• Business plan

• Dissertation

Which of the following is NOT included in a business plan?

• Executive summary

• Vision statement

• Financial plan

• Building layout

Which of the following is defined as a businesses operating policies and procedures and include plans for growth and expansion?

• Executive summary

• Executive initiative

• Strategic operating procedures

• Strategic guidelines

Which of the following comprises the directing and controlling of a group of people for the purpose of coordinating and harmonizing the group toward accomplishing a goal?

• Hierarchy

• Initiative

• Gantt chart

• Management

Which of the following increases the safety and security of a business while decreasing the likelihood of failure?

• Hierarchy

• Risk management

• Scheduling

• Decision making

Which of the following is NOT suggested as an effective leadership technique?

• Providing opportunities for recreation

• Grouping employees into productive teams

• Understanding various employee needs

• Identifying performance standards

Which of the following is the rate at which an employer gains and loses employees?

• Turnover ratio

• Turnover rate

• Promotion ratio

• Promotion rate

Which of the following defines the various roles of company employees?

• Organizational structure

• Organizational venue

• Organizational initiative

• Organizational program