Grace's Quiz

What is the most important thing about Community Engagement to you?

• Strong relationships with other staff, providers, and clients

• Hosting fun events!

• Creating a positive, welcoming environment

• Fostering the Mindful culture within our community

What are examples of client community engagement?

• Informing about our gift drive during the holidays so that they can participate

• Conversing with clients at the front desk, going beyond small talk

• Forcing clients to have a hula hooping contest in the lobby

• Encouraging them to leave a review to help others find mental health care

What is your favorite way to show community engagement at locations?

• Having a monthly quoteboard with upcoming events, birthdays, and anniversaries.

• Decorating for the holidays

• Bringing food to share with others

• Introducing yourself to new staff, clients, and providers

What are the differences in community engagement while working in office compared to online?

How can we build community engagement?

• Brainstorm new office/team events

• Participate in company-wide events

• Withhold information about events when asked

• Incorporate local/regional events and culture into the office

• Post a fun Question of the Day

What are your biggest barriers when it comes to community engagement?

Angela and Pam are planning the next Dunder Mifflin event, when they overhear Stanley talk about how much he loves Pretzel Day. How should Angela and Pam proceed?

A customer starts yelling when he finds out that the Krusty Krab is out of Diet Dr. Kelp. How can SpongeBob show community engagement in this moment? 

• Make a different drink suggestion that they may enjoy and offer a discount

• Start yelling at the customer about how Diet Dr. Kelp isn't even that good

• Listen to their feedback and offer support from a manager when/if needed

• Tell him he is annoying the customers and banish him from the resturant

What events have you participated in/hosted with your team?

If you could plan any event for your team/office, what would it be? (you have unlimited funding so dream big!)