Communication Theory

.... is used to deliver messages and the related formats, eg. Face-face, telephone, written, radio and video communication.

• Sending messages

• Decoding

• Channel

Context

• Is susceptible to possible misinterpretations and is influenced by factors such as context and people involved

• Communication does not occur in a vacuum

• Communication is only successful when the reaction of the receiver is that which the communicator intended

Those who have weak reading and listening skills make effective receivers.

• Lack of communication skills

• Emotional distractions

• Lack of interest

• Physical distractions

Decoding

• Skilled communicators will choose the channel most appropriate to the specific goals sought at that time

• You may misinterprete words and read negative impressions between the lines.

• This is the process of interpreting.

...... can be a verbal or non-verbal reaction or response

• Receiving the message

• Barrier

• Feedback

• The Transactional model

• The Transmission model

• The Interactional Model

.... model of communication describes communication as a process in which communicators generate social realities within social, relational and cultural contexts.

• The Interactional Mode

• The Transaction Model

• The Linear model

List the principles of communication and explain

Name the general categories of communication and explanation