Practica seleccion unica vocabulario servicio al cliente, 7 bime

Practica seleccion unica vocabulario servicio al cliente, 7 bime

Professional Development

22 Qs

quiz-placeholder

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Practica seleccion unica vocabulario servicio al cliente, 7 bime

Practica seleccion unica vocabulario servicio al cliente, 7 bime

Assessment

Quiz

English

Professional Development

Easy

Created by

Dany Hidalgo

Used 1+ times

FREE Resource

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22 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

I _______ for any inconvenience this issue has provoked.

apologize

enhance

ensure

encourage

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

I will do all my best to _________ this issue.

apologize

solve

hold on

reach out

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

We _________ your patience as we work to resolve this issue.

appreciate

hold on

enhance

reach out

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

I ________ your frustration.

enhance

understand

resolve

reach out

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Let me see if I understand the situation correctly before we move ________.

forward

behind

the package

hold

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Can you please tell me more about the problem you’re ________ so I can find a solution for you?

enhancing

apologizing

experiencing

assisting

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Is it alright if I put you on __________ for a moment to look into that?

hold

hope

wait

line

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