Dui Dui Dẻ Dẻ

Choose the right sentences

• Welcoming customers is the first step to building a long-term relationship.

• Customer alway listen to us.

• Getting to know customer is just watching them.

• Customer buy what they want, we don't need to offer.

How many are selling skills step have?

What is this step? "Discover customer needs by asking open-ended question is...

• Observe

• Connect & discover

• Recommend

• Thank & Close

"Make recommendations and offer the right products is ___ step."

How many steps to make recommandation?

• 3

• 4

• 5

• 6

Know your products is to have a good understanding of the features & benefits of the products.

• True

• False