
Vendor-CLX: Property Policy & Product Unit Exam

Quiz
•
Other
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Professional Development
•
Hard
Sherrylyn Capulong
Used 2+ times
FREE Resource
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which of these is NOT a responsibility of a vendor agent?
Filing manual claims
Handling first notice of loss contacts
Determining claim coverage
Instructing customers on how to file claims in the app
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What process must take place before an agent shares any claim information with a customer?
Send claim filing macro
Verification
Proper greeting
Open a manual claim
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which of these can be communicated to the Insured?
Promises regarding hypothetical claim coverage
User blocks
Notes on suspicious activity
Reiterated policy language/policy sections to review
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
How can customers access their accounts?
Only Lemonade employees can access the accounts
Only in the app
Blender
In-app and online
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
How can a policyholder file a claim?
Only in the app
Only online
They cannot file themselves
In-app or online
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
How does Lemonade's Giveback program impact the claims process?
Advocates do not gain anything by delaying or denying claims
Unclaimed money goes toward policyholders in need
The claims process is faster
It does not impact claims
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which of these is NOT a policy offered by Lemonade?
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