Vendor-CLX: Property Policy & Product Unit Exam

Vendor-CLX: Property Policy & Product Unit Exam

Professional Development

20 Qs

quiz-placeholder

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Vendor-CLX: Property Policy & Product Unit Exam

Vendor-CLX: Property Policy & Product Unit Exam

Assessment

Quiz

Other

Professional Development

Hard

Created by

Sherrylyn Capulong

Used 2+ times

FREE Resource

20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which of these is NOT a responsibility of a vendor agent?

Filing manual claims

Handling first notice of loss contacts

Determining claim coverage

Instructing customers on how to file claims in the app

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What process must take place before an agent shares any claim information with a customer?

Send claim filing macro

Verification

Proper greeting

Open a manual claim

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which of these can be communicated to the Insured?

Promises regarding hypothetical claim coverage

User blocks

Notes on suspicious activity

Reiterated policy language/policy sections to review

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

How can customers access their accounts?

Only Lemonade employees can access the accounts

Only in the app

Blender

In-app and online

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

How can a policyholder file a claim?

Only in the app

Only online

They cannot file themselves

In-app or online

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

How does Lemonade's Giveback program impact the claims process?


Advocates do not gain anything by delaying or denying claims

Unclaimed money goes toward policyholders in need

The claims process is faster

It does not impact claims

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which of these is NOT a policy offered by Lemonade?

Pet

HO4

Home

HO2

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