BUS COMMUNICATION CHAP 1-4

The best way to judge the success of your communication is through feedback.

• True

• False

Every mechanic must submit his timesheet by Friday is grammatically correct and bias free.

• True

• False

Many routine tasks, such as drafting e-mails, memos, letters, informational reports, and oral presentations, require the writer to collect formal research.

• True

• False

The central objective of communication is the transmission of meaning.

• True

• False

Well-designed documents increase readability and audience comprehension.

• True

• False

To optimize the connection with your audience, you should use first-person pronouns such as I, we, and our liberally in written messages.

• True

• False

Most people are good listeners.

• True

• False

Communicators in high-context cultures (such as those in China, Japan, and Arab countries) tend to be intuitive, contemplative, and group oriented.

• True

• False

Nonverbal communication includes only those behaviors that are intended.

• True

• False

Highly developed technical or "hard" skills are the most sought-after employment skills demanded by employers.

• True

• False