Org behavior Exam 4

the use of power and influence to direct the activities of followers toward goal achievement

• teamwork
• followership
• leadership
• management

the ability to influence the behavior of others and resist unwanted influence in return

• Power

• group influence
• social pressure
• peer pressure

power that derives from a person’s position within an organization

• coercive power
• reward power
• Organizational power

• referent power

power based on a position of authority in an organization

• Legitimate power
• Expert power
• Referent power
• Coercive power

power based on control of resources or benefits

• reward power

• political power
• social power
• military power

power based on ability to punish

• reward power
• legitimate power
• coercive power
• referent power

power derived from the individual

• disenfranchisement
• Organizational power

• personal power

• social power

power based on expertise, skill, or knowledge

• Control power

• Dominance power

• Expert power

• Mastery power

power that exists when others have a desire to identify and be associated with a person.

• Coercive power
• Legitimate power
• Expert power
• Referent power

Having alternatives in accessing resources

• Multiplication of access
• Substitutability

• Expansion of access
• Variety of access