BIM QUIZ

How about to handling complaint?

• just say yes

• apologize and give solutions

• get angry

What is the funcition of water heater?

• changing hot temperature into cold temperature

• changing normal into hot water

• changing hot water info coffee

What is in the room aminities?

• memo pad, laptop

• dental kit, sewing kit, shampoo

• tissue, hair dryer, cat

What tools are used to protect hands from chemicals?

• glove

• mask

• helmet

What we say when we meet the guest at 07pm?

• hi

• good afternoon

• good evening

How to handling Sensitive Situation?

• smile and just say okay

• be empathetic and active listening

• ignore and give attention

What is usually used to polish metal?

• nobla

• shine up

• helios

What is the name of a Sweet food from Netherland?

• ice cream cake

• struuf waffles

• banana bread

How do we make our attitude appear satisfactory to guest when they check in?

• greeting and judging

• greeting and be responsive

• smile

What is the nature of the Dutch?

• angry person

• honest and outspoken

• honest and wicked