QA Wednesday Week 9 (SET B)

MULTIPLE ANSWERS REQUIRED:

Unconditional Return Policy applies only in what region/s?

• US

• CA

• UK (Applicable for some SKUs only)

• AU

Which item have a built in Bluetooth function?

• Portable Power Station 1000

• 12V/24V IP67 50A DC-DC Battery Charger with MPPT

• 1000W 12V Pure Sine Wave Inverter with UPS Transfer Switch

• All of the options

MULTIPLE ANSWERS REQUIRED:

Choose the items that DO NOT require serial number when we request RMA:

• Adaptor Kit

• Renogy ONE Core

• Renogy Smart Relay

• 500A Battery Monitor with Shunt

The charge controller included in our Solar Suitcases is the _________.

• Wanderer 10A

• Wanderer 30A

• Adventurer 30A

• Voyager 20A

TRUE or FALSE:

We STILL require testing EVERYTIME for units subject for Warranty claim in the US region.

• TRUE

• FALSE

TRUE or FALSE:

The REGO 12V 400Ah LiFePO4 Battery has self heating function but doesn't have built in Bluetooth function.

• TRUE

• FALSE

The retention option for return requests wherein the product information on the website is not the same with the actual product received by the customers is:

• Offer gifts from our list then if the customer refuses, provide a partial refund

• Provide a $20 compensation refund

• Offer full refund

• Allow the customer to choose his preferred Renogy product as a gift

TRUE or FALSE:

The Renogy 72000mAh 266Wh Power Bank can be recharged through a solar panel.

• TRUE

• FALSE

MULTIPLE ANSWERS REQUIRED:

Which technical issues below don't have a warranty claim option (full refund or replacement)?

• Battery SOC is not Accurate

• Charge Controller's port has melted

• Wireless Interference with Charge Controllers

• REGO Charger Bluetooth Disfunction

The meaning of UPS in our Inverters is ________________________.

• Uninterrupted Power Supply

• Uninterrupted Power System

• United Parcel Service

• United Parcel System