
7-3 The Selling Process, Part 2
Authored by Steve Wills
Business
9th Grade
Used 1+ times

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13 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A set of repeatable steps in the sales cycle is the sales:
process
pipeline
industry
display
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The sales pipeline is a visual summary of potential _____ in the various stages of the sales process.
products
customers
services
industries
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A needs _____ is a process for determining and addressing the needs, 'gaps,' or 'voids' between current conditions and the desired outcome.
summary
observation
assessment
evaluation
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a needs assessment in the context of a sales pipeline?
A) A method to determine the effectiveness of a marketing campaign
B) A process for determining and addressing the needs, gaps, or voids between current conditions and the desired outcome
C) A strategy to evaluate the financial performance of a company
D) A technique to assess the quality of customer service
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What type of questions require the respondent to answer from a finite list of pre-selected answer options?
A) Open-ended
B) Assumptive
C) Interpretive
D) Closed-ended
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What type of question is used when a salesperson asks a customer if they will continue to buy the product when the price goes up?
Open-ended question
Assumptive question
Closed-ended question
Interpretive question
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Asking a customer how a product or service makes them feel is an example of what type of question?
Assumptive question
Multiple choice question
Interpretive question
Closed-ended question
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