ACT1

are the feelings that arise in response to different situation, events or stimuli.

• human error

• human emotions

“Emotions was the interpretation of a physiological response, rather than the other way around”.

• JAMES – LANGE

• JAMES – LANGE THEORY

play a crucial role in human-computer interaction (HCI) because they greatly influence our thinking and activities, especially when interacting with others.

• HUMAN EMOTIONS

• EMOTIONS

cultural norms and values shape emotional expressions and interpretations.

• User Expectations

• Cultural Differences

users arrive with preconceived notions about how an interface should behave.

• Cultural Differences

• User Expectations

the context in which HCI occurs matters. Factors like location, time of day, and user mood impact emotional responses. For example, a frustrating error message during a critical task may evoke stronger negative emotions.

• Context and Environment

• Emotional Cues

incorporating emotional cues (such as smileys, animations, or tone of voice) can influence how users perceive the system.

• Emotional Cues

• . Personalization

systems that adapt to individual preferences and needs can evoke positive emotions.

• PERSONALIZED

• PERSONALIZATION

The visual design, layout, and overall aesthetics of an interface can evoke different emotional responses

• DESIGN AND INTERFACE

• INTERFACES

how errors are communicated affects emotions.

• FREINDLY ERROR

• ERROR HANDLING