
FRONT OFFICE 207
Quiz
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Other
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University
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Practice Problem
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Medium
Ella Canobas
Used 6+ times
FREE Resource
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30 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
It is important to welcome and greet the guest when entering in the hotel.
True
False
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The processing of individual and group bookings and the registration of guest are undertaken at the housekeeping department.
True
False
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
It is important to ask the guest why did she check in in the hotel.
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The guest must not informed of the terms and condition of the hotel.
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
This document is where all guest charges are entered, either manually or in the computer.
Guest Folio
Daily Arrival List
Registration Form
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Guests with confirmed reservation shall be listed here.
Guest Folio
Daily Arrival List
Registration Form
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In individual registration, a large number of guest are expected to arrive in the hotel.
True
False
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