Business Essentials Unit 5 Review

What type of technology does a business often use to communicate with its salespeople while they are traveling from customer to customer?

• Fax machines

• Cellular phones

• Voice recognition

• Data processing

Answer explanation

Cellular phones are the technology often used by businesses to communicate with salespeople while they are traveling from customer to customer.

Email is a form of technology that has increased the efficiency of business communication.

• communication

• regulation

• start-ups

Answer explanation

Email is a form of technology that has increased the efficiency of business communication, making it the correct choice.

Technology that links employees who work in different locations and allows them to access the same business information is called a:

• computer

• structure

• network

• line

• modem

Answer explanation

Technology that links employees in different locations and allows access to the same business information is called a network.

A form of technology that businesses use to obtain customer feedback quickly at the customer's convenience is:

• video conferencing media

• direct mail surveys

• online survey services

• Internet search engines

Answer explanation

Online survey services allow businesses to quickly obtain customer feedback at the customer's convenience, making it the correct choice for this question.

Technology is the practical application of which of the following studies to society and industry:

• Literature

• Economics

• Science

• History

Answer explanation

Technology is the practical application of Science to society and industry, making it the correct choice in this context.

Which of the following is a benefit that businesses receive from using the Internet?

• Easier use of satellite radio

• The ability to call employees on the road

• Improved methods of manufacturing

• Faster connections

Answer explanation

The benefit that businesses receive from using the Internet is faster connections, which allow for quicker communication, data transfer, and overall efficiency.

A specific Internet technology that allows users to make voice and video calls online is called

• Hardware

• Voice over Internet Protocol

• Electronic Transfer of Funds

• Expert Systems

Answer explanation

Voice over Internet Protocol is the specific Internet technology that allows users to make voice and video calls online.

A computer's internal processor is part of its

• virtual training

• expert systems

• hardware

• software

Answer explanation

A computer's internal processor is part of its hardware, which includes physical components like the CPU, memory, and motherboard.

When an employee uses a computer program to help manage bookkeeping tasks, s/he is using

When an employee uses a computer program to help manage bookkeeping tasks, s/he is using:

• software

• expert systems

• networking abilities

• hardware