Summative Test No. 2 in Food and Beverage Services

After all the guests have given their orders, ask if they would like to order more is polite.

• TRUE

• FALSE

Suggest food or beverage when the guest finishes eating the main course.

• TRUE

• FALSE

Use descriptive words to describe the dish being offered to the guest.    

• TRUE

• FALSE

Repeating guests’ orders ensures the kitchen staff will not make any mistakes in preparing the various food orders.

• TRUE

• FALSE

Jot down on your order pad all the orders of your guests.

• TRUE

• FALSE

Upon the presentation of the menu, request your guest to order, to ensure they will be served right away.

• TRUE

• FALSE

The waiter should ask the guests how they want the dish prepared.

• TRUE

• FALSE

Avoid using negative words when you are doing suggestive selling to the guest.

• TRUE

• FALSE

If the guest has a reservation, the receptionist should ask how many they are at the party.   

• TRUE

• FALSE

The waiter can make suggestions from each section on the menu.

• TRUE

• FALSE