A small-business manager who considers how a one-person reduction in office staff could impact the rest of his/her company is demonstrating

• technical skills

• interpersonal skills

• job-knowledge skills

• conceptual skills

Which of the following are examples of top-level management job titles:

• Floor supervisor, area supervisor, and section manager

• Collections supervisor, crew chief, and production supervisor

• President, senior vice present, and chief executive officer

Why do top-level managers usually receive high salaries?

• Their decisions affect the entire company

• They are required to attend a great many meetings.

• They have more experiences than others in the company

• Their responsibilities involve hand-on supervision

Which of the following are examples of middle-management job titles:

• Floor supervisor, area supervisor, and section manager

• President, senior vice president, and chief executive officer

• District manager, department head, and regional sales manager

• Collections supervisor, crew chief, and production supervisor

Which of the following is an important function of mid-level management:

• To prepare worker's daily schedules

• To serve as a link between top-level and first-line managment

• To make sure projects meet dedlines

• To establish long-term objectives for the company

Which of the following statements about first-line management is true:

• Businesses typically hire their first-line managers from inside the company

• There are normally fewer first-line managers than middle or top-level managers

• First-line managers are not responsible for carrying out middle management's plans

• First-line managers never work side by side with their employees.

Which of the following are examples of first-line management job titles:

• President, senior vice president, and chief executive officer

• Collections supervisor, crew chief, and production supervisor

• Company vice president, department head, and regional sales manager

• Senior vice president, chief financial officer, and regional vice president

Which of the following do many businesses' believe to be their most important resource:

• Office supplies

• Equipment

• Sales revenue

• Employees

Why do all businesses need financial resources?

• To negotiate bank loans

• To develop cash budgets

• To pay operating expenses

• To management investment accounts

Who is normally responsible for purchasing the proper material resources for workers to use in doing their jobs?

• Middle manager

• First-line workers

• Supervisory managers

• top-level managers