ACT 1C

refers to mistakes or failures that occur when users interact with computer systems or interfaces

Errors in planning, decision making, or misunderstanding the situation.

Focus on designing interfaces based on user needs and behavior

Implement clear feedback to guide users and alert them about potential errors.

Minimizing human errors through thoughtful design and testing.

Understanding how users interact with technology to refine design.

A user with tense body language, staring at an error message on a computer screen under harsh overhead lighting.

A disappointed user interacting with an unresponsive interface in a subdued office setting with muted colors.

Errors can lead to frustration and a lack of confidence in the system.

Repeated errors can lead users to abandon the system altogether.