Robbins ch 10

A group that interacts primarily to share information, make decisions, and help each group member perform within his or her area of responsibility.

• work group

• work team

A group whose individual efforts result in performance that is greater than the sum of the individual inputs.

• work group

• work team

Employees from about the same hierarchical level but from different work areas who come together to accomplish a task.

• problem-solving teams

• self-managed work teams

• cross-functional teams

• virtual teams

Groups of ten to fifteen people who autonomously implement solutions and take responsibility for the outcomes (responsibilities normally given to supervisors).

• problem-solving teams

• self-managed work teams

• cross-functional teams

• virtual teams

Teams that use technology to tie together physically dispersed members in order to achieve a common goal.

• problem-solving teams

• self-managed work teams

• cross-functional teams

• virtual teams

Groups of five to twelve employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment.

• problem-solving teams

• self-managed work teams

• cross-functional teams

• virtual teams

Team effectiveness model consists of these things, except:

• Context

• Composition

• Culture

• Processes and states

Actual group effectiveness depends on___, except:

• Process gain

• Process losses

• Organizational culture

• Potential group effectiveness

Turning individual into team player depends on:

• Selecting process

• The process of creating team champions

• Providing incentives for being a good team player

• Like or dislike from the supervisor

Team process depends on these things below, except:

• Team Cohesion

• Member Preferences

• Mental Models

• Social Loafing