Chapter Four Understanding ORGANISATIONAL CULTURE in Business

Culture is the basic assumptions and ________ shared by members.

• A. Hopes
  

• B. Beliefs

• C. Fears
  

• D. Views

The set of beliefs, goals, and practices a group shares is known as:

• A. Behavior
  

• B. Interdependence
  

• C. Culture

• D. Diffusion

"The way things are done around here" defines:

• A. Staff turnover
  

• B. Supply and demand
  

• C. Culture

• D. Competition

Culture defines boundaries and also:

• A. Conveys identity for non-members
  

• B. Facilitates self-interest only
  

• C. Provides identity, commitment & control

• D. Encourages external competition

Which of the following is not a function of organizational culture?

• A. Provides identity to employees
  

• B. Encourages collective commitment
  

• C. Ensures high salary
  

• D. Shapes behavior and attitudes

What type of culture element is most visible and easiest to observe?

• A. Assumptions
  

• B. Values
  

• C. Artifacts
  

• D. Beliefs

Which company is known for a culture of secrecy and maximizing HR benefit, especially in product development?

• A. Microsoft
  

• B. Starbucks
  

• C. Apple
  

• D. Google

What does culture act as in defining the difference between members and non-members?

• A. Ritual
  

• B. Symbol
  

• C. Boundary
  

• D. Policy

Culture helps to reduce conflicts in an organization by:

• A. Giving more training
  

• B. Promoting shared values and expectations
  

• C. Offering promotions quickly
  

• D. Making everyone work in separate teams