Teknik Industri (MCRM) UTS
Authored by asniati bindas
Business
University
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10 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Proses sosial dan manajerial dimana pribadi atau organisasi memperoleh apa yang mereka butuhkan dan inginkan melalui penciptaan dan pertukaran nilai dengan yang lain disebut…
Penjualan
Pemasaran
Produksi
Pertukaran
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Konsep Inti Pemasaran dibawah ini, KECUALI …
Ketersediaan Barang
Nilai dan Kepuasan
Produk
Kebutuhan, Keinginan dan Permintaan
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Marketing Mix atau Bauran Pemasaran meliputi dibawah ini, KECUALI …
Product
Marketing
Physical Evidence
Promotion
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Kategori tanggapan atau komplain terhadap ketidakpuasan yaitu…
Voice Response
Physical Evidence
Provision of consume service
Participant
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Tanggapan atau komplain terhadap ketidakpuasan ada …. Kategori
6
5
4
3
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Faktor-faktor yang mempengaruhi perilaku konsumen, KECUALI …
Faktor Individu
Faktor Psikologi
Faktor Pembelian
Faktor Lingkungan
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Kumpulan berbagai atribut fisik, psikologis, jasa/layanan, dan simbolik yang secara kolektif membentuk kepuasan atau manfaat bagi para pembeli atau pemakai disebut …
Jasa
Produksi
Produk
Merek
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