CLASS REVISION

Which statement best describes the term 'procedure'?

• A series of sequential steps for each specific activity.

• A general guideline for making decisions

• An instruction that can change overtime.

• (a) A statement that includes what we can and cannot do.

When a manager is a 'Resource Allocator', he or she is playing ______________role.

• information

• decisional

• interpersonal

• all of the above

Which of the following statement describes the legal environment in which an organization operates?

• The Safety and Health Act states that workers must wear helmets while workings in construction sites.

• Changing needs and wants of the customers.

• Rapid and unrelenting changes in technology.

• Customers are getting more demanding.

Pay is generally considered a/an ____________reward, while a sense of personal growth experienced from working at a task is an example of a/an ______________

• extrinsic, skill-based

• skill-based, intrinsic

• extrinsic, intrinsic reward

• absolute, comparative

Decoding is the process through which the receiver___________________ the message. .

• repeats

• interrupt

• avoids

• translates

Managers who are responsible for making decisions that affect the whole organizations are mainly _______

• first line managers

• middle managers

• operatives

• top managers

The mental ability to analyze and visualize complex situations is ___________________

• technical skills

• human skills

• organizational skills

• conceptual skills

Management is ____________________

• doing everything

• doing nothing

• getting things done through others

• doing something

Employees who are called 'Project Manager' fall under _____________level of managers.

• first line managers

• top level managers

• middle line managers

• lower level managers

“Division of work” refers to _________________

• Compensation

• specialization

• unity of direction

• unity of command