Understanding Soft Skills

What term is used to describe non-technical abilities that help in socializing and working with others?

• Soft skills

• Technical skills

• Functional skills

• Hard skills

Which skills are said to help you secure an interview?

• Soft skills

• Communication skills

• Hard skills

• Management skills

What can effective soft skills lead to in the workplace?

• Increased tension

• Decreased productivity

• More harmonious environment

• Reduced job satisfaction

Which of the following is a practiceable soft skill?

• Technical ability

• Intelligence

• Optimism

• Empathy

Why are soft skills considered important across different jobs?

• They enhance only technical skills

• They are job-specific

• They are not transferable

• They are universally applicable

Which sentence from the article supports the main idea of the article?

• According to business leaders, employers think soft skills are key.

• Others may expect you to bring concerns or questions to their attention.

• They have high work standards and are honest.

• Managers may worry that a person who isn't enthusiastic won't get along as well with supervisors and co-workers.

What does the author want the reader to understand about enthusiasm?

• Smiling is an important way to show enthusiasm.

• Employers value enthusiasm in their employees.

• It is important to be enthusiastic during a job interview.

• Enthusiasm is the most important communication skill.

The author says "most of us will have many different jobs throughout our lives." Why does the author say this?

• to highlight how people need to adjust soft skills for each new job

• to highlight how soft skills help throughout career changes

• to highlight how soft skills can be applied in every workplace

• to highlight how soft skills help a person communicate better

Why do employers value good communication skills?

Describe a time when enthusiasm and a positive attitude made a difference in your own success. How did it impact the outcome?