IM CHAPTER 8: MANAGING KNOWLEDGE

Process in which organizations gain experience through collection of data, measurement, trial and error, and feedback

• ORGANIZATIONAL LEARNING

• KNOWLEDGE MANAGEMENT

• ENTERPRISE CONTENT MANAGEMENT SYSTEMS

• COMPUTER AIDED DESIGN (CAD)

Set of business processes developed in an organization to create, store, transfer, and apply knowledge

• ORGANIZATIONAL LEARNING

• KNOWLEDGE MANAGEMENT

• ENTERPRISE CONTENT MANAGEMENT SYSTEMS

• COMPUTER AIDED DESIGN (CAD)

Help capture, store, retrieve, distribute, preserve documents and semi structured knowledge

• ORGANIZATIONAL LEARNING

• KNOWLEDGE MANAGEMENT

• ENTERPRISE CONTENT MANAGEMENT SYSTEMS

• COMPUTER AIDED DESIGN (CAD)

Creation of engineering or architectural designs

• AUGMENTED REALITY (AR) SYSTEMS

• FUZZY LOGIC

• KNOWLEDGE MANAGAMENT VALUE CHAIN STAGES

• COMPUTER AIDED DESIGN (CAD)

Provides a live direct or indirect view of a physical real-world environment whose elements are augmented by virtual computer-generated imagery.

• AUGMENTED REALITY (AR) SYSTEMS

• FUZZY LOGIC

• KNOWLEDGE MANAGAMENT VALUE CHAIN STAGES

• COMPUTER AIDED DESIGN (CAD)

Rule-based technology that represents imprecision used in linguistic categories (e.g., “cold,” “cool”) that represent range of values. Describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules

• AUGMENTED REALITY (AR) SYSTEMS

• FUZZY LOGIC

• KNOWLEDGE MANAGAMENT VALUE CHAIN STAGES

• COMPUTER AIDED DESIGN (CAD)

Each stage adds value to raw data and information as they are transformed into usable knowledge

• LOCATING AND SHARING EXPERTISE

• NEURAL NETWORKS

• KNOWLEDGE MANAGAMENT VALUE CHAIN STAGES

• MACHINE LEARNING

Find patterns and relationships in massive amounts of data too complicated for humans to analyze. Learn by patterns, Train by data inputs. Used in medicine, science, and business for problems in pattern classification, prediction, financial analysis, and control and optimization

• LOCATING AND SHARING EXPERTISE

• NEURAL NETWORKS

• KNOWLEDGE MANAGAMENT VALUE CHAIN STAGES

• MACHINE LEARNING

Social networking and social business tools for finding knowledge outside the firm

o   Saving

o   Tagging

o   Sharing web pages

• LOCATING AND SHARING EXPERTISE

• NEURAL NETWORKS

• KNOWLEDGE MANAGAMENT VALUE CHAIN STAGES

• MACHINE LEARNING

How computer programs improve performance without explicit programming. Examples such as Google searched and recommender system on Amazon and Netflix

• LOCATING AND SHARING EXPERTISE

• NEURAL NETWORKS

• KNOWLEDGE MANAGAMENT VALUE CHAIN STAGES

• MACHINE LEARNING