CSL #14

An activities to identify and analyze best practice to discover areas of and processes for performance improvement.

• Benchmarking database system

• Benchmarking indicator

• Benchmarking

• Best practice

An activities or procedures that have been successful in another situation and that might be the best way to do something in one's organization.

• Good Practices
• Excellent Approaches
• Best Practices
• Top Strategies

A formal and informal groups of persons with whom one communicates and interacts.

• Circle
• Association
• Union
• Network(personal system)

Measurable standards that can be used for performance baselines within an industry.

• Performance indicators (PIs)
• Benchmarking metrics
• Benchmarking

• Benchmarking database system

Measurable indicators used to benchmark the performance of a Central Service department.

• Benchmarking indicators

• Benchmarking metrics

• Benchmarking database system

• Benchmarking

A unit in a system of accounting used by health care facilities and health care planners. Each day represents a unit of time during which the services of the institution or facility are used by a patients in a hospital for 1 day would represent 50 patient days.

• Number of patient

• Patient stayed

• Number of patient

• Patient days

An adjustment factor for admissions and patient days to reflect the volume of outpatient activity and its impact.

• Patient days (adjusted)

• Outpatient ratio
• Volume adjustment factor
• Patient mix index

An activities to undertake a performance analysis of processes used within the same organization: between departments, between work areas within the same department, and between the same departments in different facilities within a multi-facility organization.

• multi-department performance analysis

• Performance analysis

• Benchmarking

• Benchmarking (internal)

Process of using a computer input device to scan information from bar codes directly into computer system.

• Optical scanning

• Code scanning
• Bar scanning
• Barcode reading

Numerous machine-readable rectangular bars and spaces arranged in a specific way to represent the numbers, letters and other symbols used to identify a product.

• Barcode
• RFID tag
• UPC
• QR Code