Chapter Five Quiz: Group Dynamics and Teamwork

What is the main difference between groups and teams?

• Members feel a sense of ownership for their jobs and unit because they are committed to goals they helped establish

• Members think they are grouped together for administrative purposes only

• Members tend to focus on themselves because they are not sufficiently involved in planning the unit’s objectives

• Members recognize their interdependence and understand both personal and team goals are best accomplished with mutual support

What are the types of formal teams mentioned in the text?

• Vertical, Horizontal, and Diagonal Teams

• Functional, Cross-Functional, and Specialized Teams

• Command, Task Force, and Project Teams

• Vertical, Horizontal, and Self-Directed Teams

What is the main characteristic of Self-Directed Teams?

• Members are empowered with decision-making authority

• Members work in a climate of trust and are encouraged to openly express ideas, opining disagreements, and feelings

• Members distrust the motives of colleagues because they do not understand the role of other members

• Members are told what to do rather than being asked what the best approach would be

What are the stages of team development according to the text?

• Orientation, Conflict, Task Completion, Cooperation, Problem Solving

• Planning, Executing, Monitoring, Controlling, Closing

• Forming, Storming, Norming, Performing, Adjourning

• Initiation, Planning, Execution, Monitoring, Closure

What is the consequence of team cohesiveness on morale?

• Increases morale due to better communication and loyalty

• Leads to confusion and lack of direction

• Has no impact on morale

• Decreases morale due to increased conflicts

What is a blockage to team effectiveness mentioned in the text?

• High achievement orientation

• Ineffective work methods

• Cooperation between teams

• Soft critiquing

What is the main factor affecting team cohesion?

• Diversity among team members

• Low member satisfaction

• Lack of support from management

• Stability of the team

What are the characteristics of effective teams according to the text?

What are the types of informal teams mentioned in the text?

• Self-Directed, Virtual, and Informal Teams

• Command, Task Force, and Project Teams

• Functional, Cross-Functional, and Specialized Teams

• Vertical, Horizontal, and Diagonal Teams

What is the main reason for the importance of teamwork today?

• Decrease in corporate quality standards

• Revolutionary economic, societal, cultural, environmental, political, and international change

• Lack of technological advancements

• Emphasis on individual achievements